/* Velvet Hound — Swiss-minimal system: white, grotesque sans, hairline rules.
   Type: Helvetica-family stack w/ Inter webfont fallback. Body 12.5px #1F1F1F. */

:root {
  --ink: #1F1F1F;
  --gray: #757575;
  --hairline: #E2E2E2;
  --bg: #FFFFFF;
  --wash: #F6F6F6;
  --danger: #9C2B1F;
  --ok: #2E5B34;
  --sans: "Neue Haas Grotesk Text Pro", "Helvetica Neue", Helvetica, "Inter",
          Arial, sans-serif;
  --disp: "Neue Haas Grotesk Display Pro", "Helvetica Neue", Helvetica, "Inter",
          Arial, sans-serif;
}

* { margin: 0; padding: 0; box-sizing: border-box; }
html { scroll-behavior: smooth; }
body {
  background: var(--bg); color: var(--ink);
  font-family: var(--sans); font-size: 12.5px; line-height: 1.6;
  letter-spacing: 0.02em; -webkit-font-smoothing: antialiased;
}
img, video { max-width: 100%; display: block; }
a { color: inherit; text-decoration: none; }
button { font: inherit; cursor: pointer; letter-spacing: inherit; }
::selection { background: var(--ink); color: #fff; }

h1, h2, h3, .display {
  font-family: var(--disp); font-weight: 300; line-height: 1.12;
  text-transform: uppercase; letter-spacing: 0.04em;
}
h1 { font-size: clamp(28px, 3.2vw, 46px); }
h2 { font-size: clamp(20px, 2.2vw, 30px); }
h3 { font-size: 14px; font-weight: 400; letter-spacing: 0.08em; }
.caps { text-transform: uppercase; letter-spacing: 0.09em; }
.small { font-size: 11px; }
.muted { color: var(--gray); }
.eyebrow { font-size: 11px; text-transform: uppercase; letter-spacing: 0.14em;
           color: var(--gray); margin-bottom: 14px; }
.mono { font-family: var(--sans); font-size: 11.5px; letter-spacing: 0.06em; }

.wrap { max-width: 1380px; margin: 0 auto; padding: 0 30px; }
.bleed { padding: 0; max-width: none; }
section { padding: 70px 0; }
.hairline-top { border-top: 1px solid var(--hairline); }

/* ── nav: left links / center wordmark / right links ─────────── */
nav {
  position: sticky; top: 0; z-index: 90; background: var(--bg);
  border-bottom: 1px solid var(--hairline);
}
.nav-inner {
  display: grid; grid-template-columns: 1fr auto 1fr; align-items: center;
  height: 50px; padding: 0 30px; gap: 20px;
}
.nav-left, .nav-right { display: flex; gap: 26px; align-items: center; }
.nav-right { justify-content: flex-end; }
.nav-left a, .nav-right a {
  font-size: 11.5px; text-transform: uppercase; letter-spacing: 0.06em;
  white-space: nowrap; position: relative; padding: 2px 0;
}
.nav-left a:hover, .nav-right a:hover { opacity: 0.55; }
.nav-left a.on::after, .nav-right a.on::after {
  content: ""; position: absolute; left: 0; right: 0; bottom: -3px;
  height: 1px; background: var(--ink);
}
.brand {
  font-family: var(--disp); font-weight: 600; font-size: 19px;
  letter-spacing: 0.34em; text-transform: uppercase; white-space: nowrap;
  padding-left: 0.34em; /* optically recenter the tracked wordmark */
}
.burger { display: none; background: none; border: 0; font-size: 20px; }
.mobile-menu { display: none; }
@media (max-width: 980px) {
  .nav-left, .nav-right { display: none; }
  .nav-inner { grid-template-columns: auto 1fr auto; }
  .burger { display: block; }
  .mobile-menu.open { display: block; border-bottom: 1px solid var(--hairline);
    background: var(--bg); padding: 6px 30px 18px; }
  .mobile-menu a { display: block; padding: 11px 0; font-size: 13px;
    text-transform: uppercase; letter-spacing: 0.08em;
    border-bottom: 1px solid var(--hairline); }
  .mobile-menu a:last-child { border-bottom: 0; }
}

/* ── buttons: boxed, uppercase, square ───────────────────────── */
.btn {
  display: inline-flex; align-items: center; justify-content: center;
  min-height: 46px; padding: 0 38px; background: var(--bg);
  border: 1px solid var(--ink); color: var(--ink);
  font-size: 11.5px; text-transform: uppercase; letter-spacing: 0.12em;
  transition: background 0.15s, color 0.15s;
}
.btn:hover { background: var(--ink); color: #fff; }
.btn.solid { background: var(--ink); color: #fff; }
.btn.solid:hover { background: #000; }
.btn.small { min-height: 34px; padding: 0 18px; font-size: 10.5px; }
.btn.danger { border-color: var(--danger); color: var(--danger); }
.btn.danger:hover { background: var(--danger); color: #fff; }
.btn[disabled] { opacity: 0.35; pointer-events: none; }

label { display: block; font-size: 10.5px; text-transform: uppercase;
        letter-spacing: 0.12em; color: var(--gray); margin: 18px 0 6px; }
input, select, textarea {
  width: 100%; padding: 12px 12px; font: inherit; letter-spacing: inherit;
  color: var(--ink); background: var(--bg);
  border: 1px solid var(--hairline); border-radius: 0; appearance: none;
}
input:focus, select:focus, textarea:focus { outline: none;
  border-color: var(--ink); }
.btn:focus-visible, a:focus-visible, button:focus-visible {
  outline: 1px solid var(--ink); outline-offset: 3px; }
.field-row { display: grid; grid-template-columns: 1fr 1fr; gap: 0 16px; }
@media (max-width: 640px) { .field-row { grid-template-columns: 1fr; } }
.form-note { font-size: 11.5px; color: var(--gray); margin-top: 12px; }
.error-note { color: var(--danger); font-size: 11.5px; margin-top: 12px; }

/* ── hero: single full-bleed video with overlaid copy ────────── */
.hero-film { position: relative; height: min(94vh, 940px); min-height: 540px;
  overflow: hidden; background: #101010; }
.hero-film-media, .hero-film-media img, .hero-film-media video {
  position: absolute; inset: 0; width: 100%; height: 100%; object-fit: cover; }
.hero-scrim { position: absolute; inset: 0; z-index: 1;
  background: linear-gradient(180deg, rgba(12,12,12,0.34) 0%,
    rgba(12,12,12,0.04) 34%, rgba(12,12,12,0.10) 55%, rgba(12,12,12,0.68) 100%); }
.hero-copy { position: absolute; z-index: 2; left: 0; right: 0; bottom: 0;
  max-width: 1380px; margin: 0 auto; padding: 0 30px clamp(46px, 8vh, 96px);
  color: #fff; }
.hero-eyebrow { font-size: 11px; text-transform: uppercase; letter-spacing: 0.24em;
  color: rgba(255,255,255,0.82); margin-bottom: 22px; }
.hero-copy h1 { color: #fff; max-width: 15ch; text-wrap: balance;
  font-size: clamp(34px, 5.2vw, 74px); }
.hero-sub { font-size: clamp(13px, 1.35vw, 16px); color: rgba(255,255,255,0.86);
  max-width: 48ch; margin: 22px 0 30px; letter-spacing: 0.02em; line-height: 1.65;
  text-transform: none; }
.hero-actions { display: flex; gap: 12px; flex-wrap: wrap; align-items: center; }
.hero-trust { margin-top: 22px; font-size: 11px; text-transform: uppercase;
  letter-spacing: 0.12em; color: rgba(255,255,255,0.7); }
.hero-trust .stars { letter-spacing: 0.2em; margin-right: 8px; }
.btn.on-dark { background: #fff; border-color: #fff; color: var(--ink); }
.btn.on-dark:hover { background: transparent; color: #fff; }
.btn.on-dark-ghost { background: transparent; border-color: rgba(255,255,255,0.75);
  color: #fff; }
.btn.on-dark-ghost:hover { background: #fff; border-color: #fff; color: var(--ink); }

/* ── lookbook grid: edge-to-edge, hairline gutters ───────────── */
.lookbook { display: grid; grid-template-columns: repeat(4, 1fr); gap: 6px;
  padding: 6px; }
@media (max-width: 900px) { .lookbook { grid-template-columns: repeat(2, 1fr); } }
.lookbook a { display: block; overflow: hidden; position: relative; }
.lookbook img { aspect-ratio: 4 / 5; object-fit: cover; width: 100%;
  transition: opacity 0.25s; }
.lookbook a:hover img { opacity: 0.85; }
.lookbook .cap { position: absolute; left: 0; right: 0; bottom: 0;
  padding: 10px 12px; font-size: 10.5px; text-transform: uppercase;
  letter-spacing: 0.1em; color: #fff;
  background: linear-gradient(transparent, rgba(0,0,0,0.42)); }
.center-cta { display: flex; justify-content: center; padding: 44px 0 8px; }

/* ── band: full-bleed single image ───────────────────────────── */
.band { height: 72vh; min-height: 380px; }
.band img, .band video { width: 100%; height: 100%; object-fit: cover; }

/* ── menu rows (services) ────────────────────────────────────── */
.menu-list { border-top: 1px solid var(--ink); }
.menu-row { display: grid; grid-template-columns: 1fr auto; gap: 4px 24px;
  padding: 22px 0; border-bottom: 1px solid var(--hairline);
  align-items: baseline; }
a.menu-row:hover .menu-name { opacity: 0.55; }
.menu-row .line1 { display: flex; align-items: baseline; gap: 18px; }
.menu-name { font-size: 15px; text-transform: uppercase;
  letter-spacing: 0.08em; transition: opacity 0.15s; }
.menu-name .num { font-size: 10px; color: var(--gray); margin-right: 12px;
  vertical-align: super; }
.menu-dots { flex: 1; min-width: 30px; }
.menu-price { font-size: 12px; letter-spacing: 0.06em; white-space: nowrap; }
.menu-price small { color: var(--gray); text-transform: uppercase;
  font-size: 10px; }
.menu-tagline { grid-column: 1 / -1; color: var(--gray); font-size: 12px;
  max-width: 62ch; }

/* ── cards & grids ───────────────────────────────────────────── */
.grid-3 { display: grid; grid-template-columns: repeat(3, 1fr); gap: 6px; }
.grid-2 { display: grid; grid-template-columns: repeat(2, 1fr); gap: 6px; }
@media (max-width: 900px) { .grid-3, .grid-2 { grid-template-columns: 1fr; } }
.card { background: var(--bg); border: 1px solid var(--hairline); }
.card .pad { padding: 20px; }
.card h3 { margin: 8px 0 6px; }
.card-img { aspect-ratio: 4 / 3; object-fit: cover; width: 100%;
  background: var(--wash); }
.journal-card .card-img { aspect-ratio: 3 / 2; transition: opacity 0.25s; }
.journal-card:hover .card-img { opacity: 0.85; }
.journal-card .imgwrap { overflow: hidden; }
.tag { display: inline-block; font-size: 10px; text-transform: uppercase;
  letter-spacing: 0.12em; color: var(--gray); }

/* ── editorial split ─────────────────────────────────────────── */
.split { display: grid; grid-template-columns: 1fr 1fr; gap: 60px;
  align-items: center; }
.split.rev {}
@media (max-width: 900px) { .split, .split.rev { grid-template-columns: 1fr;
  gap: 28px; } }
.split img { width: 100%; aspect-ratio: 4 / 5; object-fit: cover; }
.split .body { font-size: 13px; color: var(--ink); max-width: 52ch;
  line-height: 1.75; }
.split .body p + p { margin-top: 14px; }

/* ── reviews: quiet centered quotes ──────────────────────────── */
.marquee { overflow: hidden; padding: 64px 0; border-top: 1px solid
  var(--hairline); }
.marquee-track { display: flex; gap: 6px; width: max-content;
  animation: scroll 60s linear infinite; }
.marquee:hover .marquee-track { animation-play-state: paused; }
@keyframes scroll { to { transform: translateX(-50%); } }
.review-card { width: 340px; flex: none; border: 1px solid var(--hairline);
  padding: 26px; background: var(--bg); }
.review-card .stars { letter-spacing: 0.3em; font-size: 10px;
  margin-bottom: 12px; }
.review-card .who { font-size: 10px; text-transform: uppercase;
  letter-spacing: 0.12em; color: var(--gray); margin-top: 16px; }
.review-card .body { font-size: 12.5px; line-height: 1.7; }

/* ── scroll reveal (very subtle) ─────────────────────────────── */
.rv { opacity: 0; transform: translateY(12px);
  transition: opacity 0.55s ease, transform 0.55s ease; }
.rv.in { opacity: 1; transform: none; }
@media (prefers-reduced-motion: reduce) {
  .rv { opacity: 1; transform: none; transition: none; }
  .marquee-track { animation: none; flex-wrap: wrap; width: auto; }
  html { scroll-behavior: auto; }
}

/* ── booking wizard ──────────────────────────────────────────── */
.steps { display: flex; margin: 26px 0 34px; border: 1px solid var(--hairline); }
.step { flex: 1; text-align: center; padding: 11px 4px; font-size: 10px;
  text-transform: uppercase; letter-spacing: 0.1em; color: var(--gray);
  border-right: 1px solid var(--hairline); background: var(--bg); }
.step:last-child { border-right: 0; }
.step.on { background: var(--ink); color: #fff; }
.step.done { background: var(--wash); color: var(--ink); }
.choice-grid { display: grid; grid-template-columns: repeat(auto-fill,
  minmax(220px, 1fr)); gap: 6px; }
.choice { text-align: left; background: var(--bg);
  border: 1px solid var(--hairline); padding: 18px;
  transition: border-color 0.15s; }
.choice:hover { border-color: var(--ink); }
.choice.sel { border-color: var(--ink); box-shadow: 0 0 0 1px var(--ink); }
.choice .t { font-size: 13px; text-transform: uppercase;
  letter-spacing: 0.08em; }
.choice .s { font-size: 11.5px; color: var(--gray); margin-top: 5px; }
.choice .p { font-size: 11.5px; margin-top: 10px; }
.slot-grid { display: flex; flex-wrap: wrap; gap: 6px; }
.slot { font-size: 11.5px; letter-spacing: 0.06em; padding: 10px 16px;
  background: var(--bg); border: 1px solid var(--hairline); }
.slot:hover { border-color: var(--ink); }
.slot.sel { background: var(--ink); color: #fff; border-color: var(--ink); }
.summary-box { border: 1px solid var(--hairline); padding: 24px;
  position: sticky; top: 70px; background: var(--bg); }
.sum-row { display: flex; justify-content: space-between; gap: 16px;
  padding: 6px 0; font-size: 12px; }
.sum-row.total { border-top: 1px solid var(--ink); margin-top: 10px;
  padding-top: 12px; }
.book-layout { display: grid; grid-template-columns: 1.6fr 1fr; gap: 40px;
  align-items: start; }
@media (max-width: 900px) { .book-layout { grid-template-columns: 1fr; }
  .summary-box { position: static; } }

/* ── account ─────────────────────────────────────────────────── */
.acct-layout { display: grid; grid-template-columns: 210px 1fr; gap: 50px;
  align-items: start; }
@media (max-width: 900px) { .acct-layout { grid-template-columns: 1fr; } }
.acct-nav { display: flex; flex-direction: column; position: sticky; top: 70px;
  border-top: 1px solid var(--ink); }
.acct-nav a { padding: 12px 2px; font-size: 11px; text-transform: uppercase;
  letter-spacing: 0.1em; color: var(--gray);
  border-bottom: 1px solid var(--hairline); }
.acct-nav a.on { color: var(--ink); }
@media (max-width: 900px) { .acct-nav { flex-direction: row; flex-wrap: wrap;
  position: static; gap: 14px; border-top: 0; }
  .acct-nav a { border-bottom: 0; } }
.bk-row { border: 1px solid var(--hairline); padding: 20px;
  margin-bottom: 6px; display: grid; grid-template-columns: auto 1fr auto;
  gap: 22px; align-items: center; background: var(--bg); }
@media (max-width: 700px) { .bk-row { grid-template-columns: 1fr; } }
.bk-date { text-align: center; min-width: 68px;
  border: 1px solid var(--hairline); padding: 9px 10px; }
.bk-date .d { font-size: 22px; font-weight: 300; line-height: 1.1; }
.bk-date .m { font-size: 9.5px; text-transform: uppercase;
  letter-spacing: 0.14em; color: var(--gray); }
.status-pill { font-size: 9.5px; letter-spacing: 0.12em;
  text-transform: uppercase; padding: 4px 10px;
  border: 1px solid currentColor; }
.status-confirmed { color: var(--ok); }
.status-completed { color: var(--ink); }
.status-cancelled, .status-no_show { color: var(--gray); }
.points-hero { border: 1px solid var(--ink); padding: 28px;
  display: flex; gap: 44px; flex-wrap: wrap; align-items: baseline; }
.points-hero .n { font-size: 40px; font-weight: 300; line-height: 1; }
.points-hero .lbl { font-size: 10px; text-transform: uppercase;
  letter-spacing: 0.14em; color: var(--gray); }
.ledger-row { display: flex; justify-content: space-between; gap: 16px;
  padding: 11px 0; border-bottom: 1px solid var(--hairline); font-size: 12px; }
.delta.pos { color: var(--ok); }
.delta.neg { color: var(--danger); }

/* ── faq ─────────────────────────────────────────────────────── */
details.faq { border-bottom: 1px solid var(--hairline); }
details.faq summary { list-style: none; cursor: pointer; padding: 18px 0;
  font-size: 13px; text-transform: uppercase; letter-spacing: 0.06em;
  display: flex; justify-content: space-between; gap: 22px;
  align-items: baseline; }
details.faq summary::-webkit-details-marker { display: none; }
details.faq summary::after { content: "+"; color: var(--gray); flex: none;
  transition: transform 0.15s; }
details.faq[open] summary::after { transform: rotate(45deg); }
details.faq .a { padding: 0 0 20px; color: var(--gray); max-width: 66ch;
  font-size: 12.5px; }

/* ── article ─────────────────────────────────────────────────── */
.article { max-width: 680px; margin: 0 auto; }
.article-cover { aspect-ratio: 2 / 1; object-fit: cover; width: 100%;
  margin: 30px 0 36px; }
.article-body { font-size: 13.5px; line-height: 1.8; }
.article-body p { margin: 14px 0; }
.article-body h2 { font-size: 15px; letter-spacing: 0.08em;
  margin: 32px 0 8px; font-weight: 400; }
.article-body ul { margin: 14px 0 14px 18px; }
.article-body li { margin: 6px 0; }

/* ── footer ──────────────────────────────────────────────────── */
footer { border-top: 1px solid var(--hairline); padding: 60px 0 30px;
  margin-top: 60px; background: var(--bg); }
.foot-grid { display: grid; grid-template-columns: 2fr 1fr 1fr 1fr; gap: 36px; }
@media (max-width: 800px) { .foot-grid { grid-template-columns: 1fr 1fr; } }
footer .brand { font-size: 16px; }
footer h4 { font-size: 10px; text-transform: uppercase;
  letter-spacing: 0.16em; color: var(--gray); margin-bottom: 14px;
  font-weight: 400; }
footer a { display: block; padding: 4px 0; font-size: 11.5px; }
footer a:hover { opacity: 0.55; }
.foot-news { display: flex; gap: 0; margin-top: 14px; max-width: 320px; }
.foot-news input { border-right: 0; }
.foot-base { display: flex; justify-content: space-between; gap: 16px;
  flex-wrap: wrap; margin-top: 50px; padding-top: 18px;
  border-top: 1px solid var(--hairline); font-size: 10.5px;
  color: var(--gray); }

/* ── misc ────────────────────────────────────────────────────── */
.page-head { padding: 56px 0 0; }
.page-head h1 { max-width: 24ch; }
.page-head .lede { max-width: 56ch; color: var(--gray); font-size: 13px;
  margin-top: 16px; line-height: 1.75; }
.toast { position: fixed; left: 50%; bottom: 26px;
  transform: translateX(-50%) translateY(16px); background: var(--ink);
  color: #fff; padding: 13px 26px; font-size: 11px;
  text-transform: uppercase; letter-spacing: 0.1em; opacity: 0;
  pointer-events: none; transition: opacity 0.2s, transform 0.2s;
  z-index: 200; max-width: 90vw; }
.toast.show { opacity: 1; transform: translateX(-50%) translateY(0); }
.toast.err { background: var(--danger); }
.demo-banner { background: var(--wash); color: var(--gray);
  border-bottom: 1px solid var(--hairline); text-align: center;
  font-size: 10px; letter-spacing: 0.12em; text-transform: uppercase;
  padding: 8px 12px; }
.empty { text-align: center; padding: 60px 16px; color: var(--gray); }
.empty .big { font-size: 16px; text-transform: uppercase;
  letter-spacing: 0.1em; color: var(--ink); margin-bottom: 8px; }
.auth-card { max-width: 400px; margin: 0 auto;
  border: 1px solid var(--hairline); padding: 34px; background: var(--bg); }
.notif-dot { display: inline-block; width: 5px; height: 5px;
  border-radius: 50%; background: var(--danger); vertical-align: super;
  margin-left: 3px; }
.loc-status { font-size: 10px; text-transform: uppercase;
  letter-spacing: 0.12em; }
.loc-status.open { color: var(--ok); }
.loc-status.opening_soon { color: var(--gray); }
table.day-sheet { width: 100%; border-collapse: collapse; font-size: 12px; }
table.day-sheet th { font-size: 10px; letter-spacing: 0.1em;
  text-transform: uppercase; text-align: left; color: var(--gray);
  padding: 10px 10px; border-bottom: 1px solid var(--ink); }
table.day-sheet td { padding: 11px 10px;
  border-bottom: 1px solid var(--hairline); }

/* ── intelligence: wellness, studio, concierge ───────────────── */
.nudge { margin: 18px 0; border: 1px solid var(--ink); }
.nudge-row { display: flex; justify-content: space-between; align-items: center;
  gap: 14px; padding: 14px 16px; border-bottom: 1px solid var(--hairline);
  font-size: 12.5px; }
.nudge-row:last-child { border-bottom: 0; }

.vital { display: grid; grid-template-columns: 42px 1fr 26px; align-items: center;
  gap: 10px; margin: 5px 0; }
.vital-l { font-size: 10px; text-transform: uppercase; letter-spacing: 0.1em;
  color: var(--gray); }
.vital-track { height: 4px; background: var(--hairline); position: relative; }
.vital-fill { position: absolute; inset: 0 auto 0 0; background: var(--ink); }
.vital-n { font-size: 11px; text-align: right; color: var(--gray); }
.score-ring { --v: 0; width: 92px; height: 92px; border-radius: 50%; flex: none;
  display: flex; flex-direction: column; align-items: center; justify-content: center;
  background: conic-gradient(var(--ok) calc(var(--v) * 1%), var(--hairline) 0); }
.score-ring::before { content: ""; position: absolute; width: 76px; height: 76px;
  border-radius: 50%; background: var(--bg); }
.score-ring span, .score-ring small { position: relative; z-index: 1; }
.score-ring span { font-size: 26px; font-weight: 300; line-height: 1; }
.score-ring small { font-size: 9px; color: var(--gray); }
.spark { display: flex; align-items: flex-end; gap: 3px; height: 44px;
  margin-top: 6px; }
.spark span { flex: 1; background: var(--ink); min-height: 3px; opacity: 0.55; }

.studio-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 6px;
  margin-top: 6px; }
@media (max-width: 700px) { .studio-grid { grid-template-columns: repeat(2, 1fr); } }
.studio-item { border: 1px solid var(--hairline); }
.studio-media { aspect-ratio: 1; background: var(--wash); overflow: hidden; }
.studio-media img, .studio-media video { width: 100%; height: 100%;
  object-fit: cover; }
.reel-pending { width: 100%; height: 100%; display: flex; align-items: center;
  justify-content: center; color: var(--gray); }
.studio-item figcaption { display: flex; justify-content: space-between; gap: 8px;
  padding: 8px 10px; font-size: 10px; }

#vh-chat { position: fixed; right: 20px; bottom: 20px; z-index: 150; }
#vh-chat-toggle { background: var(--ink); color: #fff; border: 0;
  padding: 13px 20px; font-size: 11px; text-transform: uppercase;
  letter-spacing: 0.12em; border-radius: 999px; box-shadow: 0 6px 24px rgba(0,0,0,0.18); }
#vh-chat-panel { position: absolute; right: 0; bottom: 54px; width: min(360px, 88vw);
  height: 460px; max-height: 70vh; background: var(--bg);
  border: 1px solid var(--ink); display: flex; flex-direction: column;
  box-shadow: 0 12px 40px rgba(0,0,0,0.22); }
#vh-chat-panel[hidden] { display: none; }
#vh-chat-head { display: flex; justify-content: space-between; align-items: center;
  padding: 12px 14px; border-bottom: 1px solid var(--hairline); }
#vh-chat-head button { background: none; border: 0; font-size: 20px; line-height: 1;
  color: var(--gray); }
#vh-chat-log { flex: 1; overflow-y: auto; padding: 14px; display: flex;
  flex-direction: column; gap: 8px; }
.vh-msg { max-width: 85%; padding: 9px 12px; font-size: 12.5px; line-height: 1.5;
  border: 1px solid var(--hairline); }
.vh-msg.user { align-self: flex-end; background: var(--ink); color: #fff;
  border-color: var(--ink); }
.vh-msg.assistant { align-self: flex-start; background: var(--wash); }
.vh-msg.typing { color: var(--gray); }
#vh-chat-form { display: flex; gap: 6px; padding: 10px; border-top: 1px solid var(--hairline); }
#vh-chat-form input { border: 1px solid var(--hairline); }
.vh-ctas { display: flex; flex-wrap: wrap; gap: 6px; align-self: flex-start;
  max-width: 90%; }
.vh-ctas .btn { min-height: 34px; padding: 0 14px; }
.vh-msg .dots { display: inline-flex; gap: 4px; }
.vh-msg .dots i { width: 5px; height: 5px; border-radius: 50%; background: var(--gray);
  animation: vhblink 1.2s infinite both; }
.vh-msg .dots i:nth-child(2) { animation-delay: 0.2s; }
.vh-msg .dots i:nth-child(3) { animation-delay: 0.4s; }
@keyframes vhblink { 0%, 80%, 100% { opacity: 0.2; } 40% { opacity: 1; } }

.identity-panel { grid-column: 1 / -1; border-top: 1px solid var(--hairline);
  margin-top: 12px; padding-top: 14px; }
.identity-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 26px; }
@media (max-width: 640px) { .identity-grid { grid-template-columns: 1fr; gap: 18px; } }
.identity-panel .idf { font-size: 12.5px; padding: 8px 10px; }

/* ── mobile tuning ───────────────────────────────────────────── */
@media (max-width: 600px) {
  /* 16px form fields = no iOS auto-zoom on focus; comfier body reading */
  input, select, textarea { font-size: 16px; padding: 13px 12px; }
  body { font-size: 13px; }
  .wrap { padding: 0 20px; }
  section { padding: 46px 0; }
  .page-head { padding: 40px 0 0; }
  .nav-inner { padding: 0 18px; height: 52px; }
  .brand { font-size: 16px; letter-spacing: 0.2em; padding-left: 0.2em; }
  .demo-banner { font-size: 9px; letter-spacing: 0.06em; padding: 7px 12px; }

  /* bigger tap targets */
  .btn { min-height: 50px; padding: 0 26px; }
  .btn.small { min-height: 42px; }
  .slot { min-height: 46px; padding: 12px 18px; display: inline-flex;
          align-items: center; }
  .choice { padding: 16px; }
  details.faq summary { padding: 16px 0; }
  .acct-nav a, footer a { padding-top: 9px; padding-bottom: 9px; }

  /* tighten oversized editorial blocks on small screens */
  .split { gap: 22px; }
  .band { height: 56vh; min-height: 300px; }
  .lookbook { gap: 4px; padding: 4px; }
  .hero-film { height: 88vh; }
  .points-hero { gap: 24px; padding: 22px; }
  .marquee { padding: 44px 0; }
  .review-card { width: 82vw; }
  .center-cta { padding: 30px 0 4px; }
  .book-layout, .acct-layout { gap: 26px; }

  /* full-width primary actions read better under a thumb */
  .hero-actions .btn { width: 100%; }
  .steps .step { font-size: 9px; letter-spacing: 0.04em; padding: 10px 2px; }
}

@media (max-width: 360px) {
  .brand { font-size: 14px; letter-spacing: 0.14em; }
  .steps .step { font-size: 8px; }
}